DYNAMIC THOUGHTS
The Official Blog of Dynamic Sales Solutions, Inc.
Self-Focused vs. Client-Focused Goals
Salespeople can easily lose the sale when their goals are self-focused goals, rather than client-focused ones. The internet has afforded prospects with the gift of choice and research. As a result, the impression you make as a sales person is more important than ever....
Thank You
My feelings today are about appreciation. We all have tough days, days we want to just wrap up the day etc- but really - what an amazing world we live in. Sure there is crazy stuff in the news, and angry people out there, and nonsense in all the violence but on a...
Why Clients Come Back
We work hard to give our clients a great experience. Destinations and travel specialists often track their repeat business, and strive to discover why those who visit their hotel, etc. return (and even why they don't). As an industry professional, we don't have to...
It’s All about The Words You Use
Salespeople need to fully realize and understand that in addition to acquiring all of the skills necessary to be successful you also have to use the right words to get your story across. We talk a lot in our training sessions about the need to be genuine in your words...
Lazy Days of Summer? No Way!
The lazy days of summer are here, and that also means that we are entering into the final business quarter of the calendar year. How will you end your year? It is pretty crazy to think that that we are a mere four weeks away from the end of the summer. Which can only...
Lessons from Housekeeping
Before starting Dynamic Sales Solutions, we’ve spent decades consulting hoteliers, tourism specialists, and their teams on client-centered sales and culture in the workplace. We’ve worked with client service reps, managers, owners, group sales teams, vacation experts...
Engagement
After each of our training sessions with dynamic teams inside and outside of the United States I spend quite a bit of quiet time either in my hotel room or on my flight home thinking about the overall training experience. After a recent class at a luxury resort in...
Zombie Syndrome
Are we so busy in our lives - going a mile a minute - that we have lost the human ability to empathize? I hope not, but sometimes I get nervous that in business we are going so fast- that when a client or company communicates something to us - do we just go thru the...
Fourth of July ~ Responsibility & Accomplishment
There are so many things to be happy for over this upcoming weekend. Happy Fourth! With that being said, let us remember our responsibilities; those to our employees, our customers, and ourselves. XXX "Responsibility" is a term that represents accomplishment - from...
Do You Respond When Opportunity Knocks?
I think I have always known that you need to be timely and responsive to clients and anyone for that matter! Lately it just seems that there is a lack of a very basic and fundamental action- responsiveness. I am so surprised by the need to follow up with people,...